Terms of Service

Effective Date: August 2026

1. About Ecom Marketing Hub

These Terms of Service govern your use of the Ecom Marketing Hub website and your purchase of products through our online store. By accessing our website, browsing products, submitting forms, or placing an order, you agree to comply with these terms.

2. Website Use

You agree to use the Ecom Marketing Hub website only for lawful purposes. You may not use the website to submit fraudulent orders, provide false information, interfere with website functionality, attempt unauthorized access, or engage in activity that could harm our website, business, customers, or service providers.

3. Orders

An order is submitted when you complete the checkout process and select Cash on Delivery. We may contact you to verify your order details before dispatch. All orders are subject to product availability, order verification, and delivery coverage.

4. Order Acceptance

Submitting an order does not guarantee acceptance. Ecom Marketing Hub may accept, decline, cancel, or place an order on hold when products are unavailable, information is incomplete or inaccurate, delivery cannot reasonably be completed, or an order appears suspicious or fraudulent.

5. Payment

Cash on Delivery (COD) is the only payment method accepted by Ecom Marketing Hub. No online card, banking, wallet, or prepaid payment option is available. The full order amount is payable when your order is delivered.

6. Delivery

We aim to deliver eligible orders within 3–5 business days. Delivery times may vary depending on location, product availability, courier conditions, weather, holidays, service disruptions, and other circumstances outside our reasonable control.

7. Delivery Information

Customers are responsible for providing accurate and complete delivery information, including their name, phone number, street address, city, state, and ZIP code where applicable. Incorrect or incomplete delivery information may result in delays, failed delivery attempts, or order cancellation.

8. Returns

Eligible products may be returned within 15 days of delivery, subject to our Return & Refund Policy. Items should generally be unused, undamaged, complete, and in their original packaging where applicable. Certain products may be excluded from returns for health, hygiene, safety, perishability, customization, or other applicable reasons.

9. Damaged, Defective, or Incorrect Products

If you receive a product that is damaged, defective, incomplete, or different from what you ordered, please contact Ecom Marketing Hub promptly. We may request the order number, photographs, or other information necessary to review the issue. Depending on the circumstances, an eligible product may qualify for a replacement, exchange, or refund.

10. Pricing & Offers

Product prices and applicable offers are displayed on the website and may change without prior notice. The applicable price at the time you confirm your order will generally apply. Promotional offers may have additional terms, eligibility requirements, expiration dates, quantity limits, or other restrictions.

11. Product Information

We make reasonable efforts to display accurate product descriptions, images, availability, specifications, and pricing. Minor differences in color, appearance, packaging, size, or presentation may occur due to product variations, photography, display settings, or manufacturer changes.

12. Product Availability

Products shown on the website may be subject to availability. Ecom Marketing Hub reserves the right to modify product listings, limit quantities, discontinue products, or update product information at any time.

13. Order Cancellation

Ecom Marketing Hub may cancel or decline an order where a product is unavailable, information is inaccurate, delivery cannot reasonably be completed, an order cannot be verified, or other circumstances require cancellation. Customers may also request cancellation by contacting us as soon as possible, although cancellation may not be possible after an order has been dispatched or prepared for delivery.

14. Failed or Refused Delivery

Customers should ensure that an authorized person is available to receive and pay for a COD order. Repeated refusal of confirmed orders, failure to accept deliveries, or inaccurate delivery information may result in restrictions on future orders.

15. Fair Use

Customers are expected to use our website and services responsibly. Repeated refusal of COD orders, fraudulent activity, abusive return requests, misuse of promotional offers, false claims, or other unreasonable activity may result in restrictions on future orders or other appropriate action.

16. Intellectual Property

Website content, including text, graphics, logos, images, product presentation, designs, and other materials, may belong to Ecom Marketing Hub or its respective licensors. Website content may not be reproduced, modified, distributed, or commercially used without appropriate authorization.

17. Privacy

Your use of the website is also subject to our Privacy Policy, which explains how information may be collected, used, and handled in connection with browsing, orders, customer support, and other website activities.

18. Third-Party Services

Ecom Marketing Hub may rely on third-party providers for certain services, including delivery, website operations, communications, technical services, or other business functions. Third-party services may be subject to their own terms and policies.

19. Website Availability

We aim to keep the website available and functioning properly, but we do not guarantee that the website will always be uninterrupted, error-free, secure, or available at all times. Temporary interruptions may occur because of maintenance, technical issues, service outages, or circumstances beyond our reasonable control.

20. Limitation of Liability

To the extent permitted by applicable law, Ecom Marketing Hub is not responsible for indirect, incidental, special, or consequential losses arising from the use of the website, inability to access the website, delivery delays, courier disruptions, severe weather, service outages, or other unforeseen events beyond our reasonable control.

21. Changes to These Terms

Ecom Marketing Hub may update these Terms of Service from time to time to reflect changes to our services, website, business practices, or applicable legal requirements. Updated terms will be posted on this page with a revised effective date.

22. Severability

If any provision of these Terms of Service is determined to be invalid or unenforceable, the remaining provisions will continue to apply to the extent permitted by applicable law.

23. Governing Law

These Terms of Service are governed by the applicable laws of the United States, without regard to conflict-of-law principles, to the extent permitted by applicable law.

24. Contact Us

For questions regarding these Terms of Service, orders, returns, delivery, or other store matters, please contact Ecom Marketing Hub at contact@ecommarketinghub.info.